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FAQ and information

Minimum stay

However, we may be able to arrange a shorter stay. Please contact us by email, phone or Whatsapp.

Reservation
After you have successfully submitted your reservation via our form, the dates will automatically be reserved for you in our calendar. You will receive an automatic reservation confirmation with information about the payment.

You can also make reservations directly by email, phone or Whatsapp.

Check-In & Check-Out

  • Check-in is always possible after 15:00. We will contact you before your arrival to clarify all details.
  • Check-Out is until 10:00 am.
  • If you wish a late check-out, please contact us.

Payment policy

  • A deposit of 50% of the rental price is due 4 weeks before check-in date.
  • The rest can be paid on arrival (if you book within 4 weeks of arrival, the deposit is automatically due immediately)
  • You can pay the deposit by bank transfer (IBAN) or PayPal.
  • If the deposit is not paid by due date, we reserve the right to cancel your reservation.
  • Cancellation charges are accordance with cancellation policy are levied.
  • A deposit of 300,- ā‚¬ in cash is required in Casa del Mar (only Casa del Mar)
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Cancelation policy

  • After a reservation is confirmed, your deposit is due to 4 weeks (28 days) before check-in date
  • 4 – 2 weeks upon arrival 0% cancellation fee
  • 7 – 14 days upon arrival 25% cancellation fee
  • Within 7 days prior to arrival 50% cancellation fee

In case you pay the deposit ealier than 4 weeks before check-in date and cancel your reservation, we will transfer the money back to you. Please get in touch in this case.

Rental price

  • The stated rental price in the calendar refers to a stay for 2 persons.
  • If you are travelling alone, we grant a discount of 5,- ā‚¬ per night in the Garden Apartment and Bananatreeapartment.
  • Children under 12 years stay for free.
  • Casa del Mar:
    • Adult guests: Additional 35,- ā‚¬/ adult person/ night
    • Teenager between 12 and 17 years: Additional 10,- ā‚¬/ teenager/ night
  • Sea View Cottage:
    • Adult guests: Additional 25,- ā‚¬/ adult person/ night
    • Teenager between 12 and 17 years: Additional 10,- ā‚¬/ teenager/ night
  • Garden Apartment and Bananatree Apartment:
    • Adult guests: Additional 15,- ā‚¬/ adult person/ night
    • Teenager between 12 and 17 years: Additional 5,- ā‚¬/ teenager/ night
  • The price includes bed linen, towels, water, electricity, weekly service, local taxes, etc.

Long term rental
If you wish to stay more than 4 weeks, we are happy to offer a discount. Please contact us for prices

Pool (Casa del Mar)

The pool is not gated and it is a major condition of this reservation that your usage of the rental property and the pool is entirely at your own risk. Guests are specifically requested not to allow unsupervised children or adult non-swimmers to use the pool or use breakable materials in or around the pool area.

Disclaimer

We do our best to ensure that the information and descriptions provided about the properties are all correct. However, we cannot be held responsible for any inadvertent errors, mistakes, technical problems or omissions. In the event that circumstances beyond our reasonable control require cancellation of the arrangement, we reserve the right to refund any deposit paid or to make alternative arrangements in accordance with mutual agreement with the guest.